About Direct IME

Direct IME provides independent medical evaluation and related services to property and casualty insurers, group disability insurers, employers, law firms, and government agencies.

Our services are available throughout Canada, as well as internationally in the USA, United Kingdom and Australia. 

Why Choose Direct IME?

In the IME business, the advantages are all in the details.

Turnaround Times

Deadlines are critical in the IME industry and timespans differ by service request and jurisdiction.  Direct IME ensures that your request will be met promptly and on schedule, freeing up valuable time to keep your file moving.   

Advanced Security

Our network infrastructure is audited in accordance with both domestic and international standards.  High level encryption is used for both data at rest and in transit. Redundant mirrored servers, housed in our secure data centers, mean continuously uninterrupted service and, frequently, we run disaster recovery and network penetration tests to ensure client data remains secure.


We treat all referrals, reports and referral-related data in accordance with rigorous privacy protocols. All processes are aligned with PIPEDA’s federal privacy guidelines. We have taken the utmost security precautions to guarantee your data and cyber security. Data breaches can be costly mistakes; the protocols embedded in Direct IME‘s services are just another way that we help mitigate risk.

Interested? Find out more as…

An Assessor

Learn what services and benefits we provide to all assessors who partner with Direct IME.

A Referrer

Our highly trained and experienced staff are here for you 24/7 to assist with any requests you may have.

A Person Served

Learn about your rights and what to expect during your independent medical evaluation.